Web Chat Support - Wisconsin Residents Only - Greatland - Green Bay, WI

  • Full Time
  • Temporary
  • Anywhere

Greatland

Job details
Salary

$15 an hour

Job Type
Full-time
Temporary
Full Job Description

Greatland, a specialist in wage reporting products, has Seasonal Web Chat Associate openings in our Green Bay, WI and Grand Rapids, MI locations! Remote work is available for a majority of these openings if you live in Wisconsin or Michigan!

Join the team that is responsible for providing critical support to our valued online customers who utilize our service to file forms to the state and federal government. No experience is necessary, we provide the required training.

As a Web Support Associate, you will:

  • Answer inbound web chats on topics such as: log-in, navigation of website, form data entry, importing, electronic filing and printing.
  • Use internal tools (phone and/or web-chat tool) to communicate with customers.
  • Utilize our internal knowledgebase to research customer inquiries.

This position might be a fit for you if:

  • You can easily navigate a website;
  • You have professional communication skills;
  • You enjoy helping customers and
  • You can type at least 45 WPM.
  • You are located in Wisconsin or Michigan and are able to work remotely.
  • You own personal computer equipment with a webcam and reliable Internet service.

Positions begin in Early December and end approximately on January 31. Flexible scheduling is available!

Job Types: Full-time, Temporary

Pay: $15.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Customer Service: 1 year (Preferred)

Employment Length:

  • 1 - 3 months

Company's website:

  • https://greatlandcareers.com/

Work Remotely:

  • Yes, always

Source:

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