Web Chat Support - Greatland Corp - Green Bay, WI

  • Freelance
  • Anywhere

Greatland Corp

Become part of the support team that is responsible for providing critical support to our valued online customers who utilize our e-filing service to file forms to the state and federal government. No experience is necessary, we provide the required training.


As a Web Support Associate, you will:

  • Answer inbound calls or web chats on topics such as: log-in, navigation of website, form data entry, importing, electronic filing and printing.
  • Use internal tools (phone and/or web-chat tool) to communicate with customers.
  • Utilize our internal knowledgebase to research customer inquiries.


This position might be a fit for you if:

  • You can easily navigate a website;
  • You have professional communication skills;
  • You enjoy helping customers;
  • You can type at least 40 WPM.
  • You are located in Wisconsin or Michigan and are able to work remotely.
  • You own personal computer equipment with a webcam and reliable Internet service.

Positions begin in early December and end approximately on January 31. Flexible scheduling is available!

Source:

© 2019 Disabled Veterans National Foundation a tax-exempt 501(C)(3) nonprofit organization EIN #26-1446183 

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