Union Benefits Coordinator-Work from Home

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Job Requirements:

Responsibilities:

Handle customer inquiries

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

Previous experience in customer service, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills.

Requirements for consideration:

Flexible hours

Fluent in English

No experience necessary

CareerBuilder