Summer 2021 Reservations Agent Positions - Yellowstone National Park, WY - Xanterra - Yellowstone National Park, WY



Reserve Your Adventure of a Lifetime. Join the Reservations Team!

At Yellowstone National Park Lodges, we depend on our team members to help guests find their ultimate Yellowstone experience—all while working to protect and preserve the park for future generations. Our Reservations Sales Agents are passionate and enthusiastic about Yellowstone and share that passion for the park with every caller. Our work environment is vibrant and forward-thinking and embraces an employee-focused and guest-focused culture, with over 50% of our employees having worked with us previously. If this sounds like you, read on.
The Details
  • Start Dates: March, April and May 2021
  • Employment Type: Full Time, Seasonal - seasonal dates available from March to November 2021
  • Wage: Starting at $10.75 per hour plus sales incentive program
  • Schedule: We’re open 8am-5pm, work 30-40+ hours per week based on work volume, with evenings free to explore the Park

What We Provide
  • Simple living in the world’s first National Park with low-cost housing (dormitory style), meals (cafeteria style), and Wi-Fi (limited bandwidth) provided.
  • A low-cost bimonthly deduction covers three meals a day, your dorm room, and all associated utilities (including limited Wi-Fi) and the use of in-house laundry facilities.
  • Free Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!)
  • Thorough training program covering guest service skills, technical skills and everything you need to know to become a Yellowstone Expert
  • Financially rewarding Sales Incentive Program
  • Resume building Employee Development Program
  • Enjoy our most popular activity in the park – The Old West Cookout – for free!
  • Be a part of our annual department BBQ!
  • Special themed dress days with snacks and treats!
  • Get the inside scoop on the best days for free tours – space available!
  • Our call center is a short 5 miles away from Gardiner, Mt!
  • No uniform required! We follow a business casual dress code.
  • Exclusive discounts in and around Yellowstone

Why Yellowstone National Park Lodges
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park.

PLEASE NOTE: As we closely monitor the COVID-19 pandemic, we continue to adopt appropriate sanitization measures and are carefully following Centers for Disease Control and Prevention (CDC) and state protocols for preventing the spread of COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests.

See Yourself Here

Connect with Us!


A Day in the Life
Start your workday with a hot cup of coffee in our breakroom and enjoy the Yellowstone sunrise streaming through the office windows. Pick up the phone and greet callers thrilled to plan their Yellowstone vacation. We operate 9 lodging facilities, 31 restaurants, and 5 campgrounds inside Yellowstone National Park. Each area of Yellowstone has its unique features, and you’ll get to learn them all! Guide your guest towards the best options for their interests, and share your enthusiasm for the park. Sell some activities, earn some commissions, take part in our daily staff meeting, and then clock out with your evening free to explore and play in Yellowstone!

Fun Fact
The Reservations Department is housed in what was previously the Haynes Pictures Shops Headquarters. Originally built in 1929, designed by Fred Willson, the Haynes building included a dormitory, an overnight photo finishing service, and retail space that carried an assortment of photographs, books, camera film, and other supplies. Renovated in 2016, the Haynes building is now LEED-certified, and home to our busy call center.


After applying, you will be contacted by a member of the Reservations Hiring Team to schedule an interview. The hiring team is seeking positive, enthusiastic applicants with an upbeat attitude. A Reservations Sales Agent spends the shift working with multiple software programs, and attention to detail is a must! Does this sound like you? If so, we’d love to have you as part of the team!
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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