Summer 2021 Learning and Development Positions - Yellowstone Nationals Park, WY - Xanterra - Yellowstone National Park, WY

Xanterra

Overview

Help employees learn and grow! Join the Learning & Development team in Yellowstone National Park!

The Details
  • Position Type: Seasonal (April-October 2021)
  • Start Date: April 2021
  • Schedule: Varies – ~40+ hours per week
  • Location: Throughout Yellowstone National Park


What We Provide

  • Simple living in the world’s first National Park with low-cost housing (dormitory style), meals (cafeteria style), and Wi-Fi (limited bandwidth) provided.
  • A low-cost bimonthly deduction covers three meals a day, your dorm room, and all associated utilities (including limited Wi-Fi) and the use of in-house laundry facilities.
  • Free Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!)


Why Yellowstone National Park Lodges

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park.


PLEASE NOTE: As we closely monitor the COVID-19 pandemic, we continue to adopt appropriate sanitization measures and are carefully following Centers for Disease Control and Prevention (CDC) and state protocols for preventing the spread of COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests.

See Yourself Here


Connect with Us!

Responsibilities

Applicants for Learning and Development will be considered for the following positions, based on skill levels and business needs:


Property Trainers
  • Responsible for the orientation and onboarding of all seasonal employees for Yellowstone National Park. Additionally, you will provide location tours and Universal Safety and Compliance Training. Qualified candidates for this position will have a strong internal guest service orientation, enthusiasm for living and working in YNP, and basic training and administrative skills. You may be department specific, such as Food and Beverage or Housekeeping, or cross-functional, serving an entire property.

Management Development Specialists
  • Provide management training and support to a wide range of seasonal managers within YNP. Qualified candidates for this position have experience with leadership, legal, and policy/procedure training as well as experience mentoring managers to build positive relationships with others within legal and company boundaries. Travel between properties is required, so all qualified candidates will have a valid driver's license.
All positions will be responsible for the following:
  • Follow all policy, procedures, and service standards.
  • Perform all duties toward the goal of providing excellent guest service in an efficient manner.
  • Work designated department management to implement season opening or annual training and follow up.
  • Maintain and project a professional demeanor while on duty and interacting with employees, managers, and guests.
  • Assist department and location management with the preparation and presentation of opening and mid-season, or annual, training packets and programs.
  • Work with new employees to ensure maximum comprehension of specific job skills and duties.

Qualifications

  • Ability to teach, motivate and develop staff members at location operations
  • Knowledge of training issues and situations faced by managers and supervisors in location operations
  • Strong presentation skills and ability to think clearly under pressure and respond accordingly
  • Ability to deal with all co-workers, guests and employees professionally with the goal of providing the best service possible
  • Ability to communicate positively and effectively both verbally and in writing
  • Effective organizational skills
  • Ability to work with little supervision
  • Dependent on property, travel and overnight stays may be required
  • Must be able to work all shifts including weekends, evenings and holidays
  • Knowledge of Company policies and procedures helpful
  • Knowledge of department-specific operations helpful
  • Must be able to stand for variable amounts of time, approximately 8 hours
  • Must be able to walk for long periods of time
  • Must be able to lift and carry a minimum of 30 pounds
  • Must be able to bend, stretch, and reach for extended periods
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Source:

© 2019 Disabled Veterans National Foundation a tax-exempt 501(C)(3) nonprofit organization EIN #26-1446183 

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