Sr Web Business Analyst - Springs Window Fashions - Middleton, WI

  • Freelance
  • Anywhere

Springs Window Fashions

Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho. We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates.

Position Specific Mission
The Senior Web Business Analyst is responsible for translating the functional specifications to a viable technical solution that meets the business needs. This entails technical subject matter knowledge, collaboration with architecture, process teams, testing and deployment teams to design a viable solution. The business analyst also ensures that technical and process design aligns and the integrated solution interdependencies are accounted for and work as designed.

Position Specific Objectives/Expected Outcomes

60% Requirements Definition and Design Responsibilities:
  • Meets with business users and elicits and documents requirements for business systems
  • Supports the technical design and development activities of the solution
  • Acquires in depth knowledge of an end-to-end technical solution and their functional capabilities
  • Understands limitations of technologies and software used to implement business systems
  • End to end ownership/accountability of technical solutions
  • Collaborates with developers to review end-to-end solution architecture and design
  • Collaborates with Process Teams and IT organizations on solution design
  • Maintains system architecture documentation to ensure appropriate architecture is leveraged for an end-to-end integrated solution.
  • Acquires clear understanding and capabilities of 3rd party packages and how they fit into our IT solution
  • Acquires clear understanding of the interaction between systems
  • Participates in strategic analysis, proof-of-concept, and prototyping initiatives to prepare for utilization of new technology
  • Designs solutions based on development standards and approaches
  • Oversees and collaborates with other IT associates to ensure all dependencies are identified
  • Evaluates alternative designs, makes appropriate recommendation, and documents design solutions
  • Prepares technical specifications based on thorough understanding of functional specifications
  • Provides design and builds impact assessments for upgrades
  • Mentors mid-level Business Analysts

20% Project Management Responsibilities:
  • Maintains detailed project plan and ensures projects are staffed with sufficient resources
  • Manages scope of projects to deliver solutions to expected timelines
  • Provides effort estimates based on business requirements
  • Provides timely status updates
  • Maintains awareness of patches and fixes to collaborate for application health

20% Application Development and Quality Responsibilities:
  • Performs system testing and coordinates user acceptance testing with business users
  • Supports testing activities by fixing or assisting in fixing defects through technical issue resolutions
  • Leads and performs various testing phases such as extended unit tests and performance tests
  • Facilitates extended unit tests
  • Provides interface support
  • Assists with functional acceptance testing as needed
  • Provides timely defect resolution to minimize delays in project time-line
  • Provides after hours support
  • Develops training materials, participates in the implementation, and provides post-implementation support
  • Contributes to, understands and adheres to Application Development processes, software development standards, and technical approaches relevant to assigned technology
  • Researches, builds and maintains development standards and approaches
  • Proactively monitors, performs root cause analysis and recommends solutions to reduce on-call and improve application health
  • Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)
  • Utilizes quality/process tools and methodology in daily individual work
  • Utilizes quality/process tools and methodology on teams
  • Defines and documents individual processes within sphere of control
  • Ensures that others are trained as back-ups on (processes) within the area/department
  • Improves processes within sphere of control
  • Identifies waste and rework and enacts plan to improve/solve
  • Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics

Position Specific Requirements (Education, Experience)
  • Bachelor's degree in Information Technology or related business field required.
  • Minimum 5 years of web application development and/or business analyst experience
  • Experience with project management best practices
  • Possess good organizational skills
  • Proficient with company products, processes, and several areas of the business
  • Strong oral and written communication skills
  • Analytical thinking and problem-solving skills
  • Ability to communicate to all levels of the organization
  • Ability to foster new ideas and concepts
  • Ability to lead business and technical discussion
  • Ability to define solutions for complex problems
  • Ability to participate on multi-disciplinary work teams to achieve successful execution of complex implementation projects
  • Experience identifying opportunities for process and system improvements either in existing designs or by adopting new functionalities in the software
  • Able to Implement simple solutions in related technologies
  • Knowledge of software development lifecycle (SDLC)
  • Experience with Agile development processes (e.g. Scrum).
  • Ensures architecture governance is addressed in all systems implementations and changes.
  • May contribute suggestions to changes to policy, procedures and structures related to architecture.
  • Models systems, databases, user interface design, prototyping, decision trees, data flows
  • Knowledge of technology system interfaces, application architecture and data integration; networks, operating systems, commercial-off-the-shelf software, web architecture
  • Data extraction, transformation and loading (ELT), database management systems (DBMS), output (report) design and data queries (SQL)
  • Knowledge of common design patterns and programming models
  • Experience designing and implementing web applications
  • Skill using various software applications and tools (such as Microsoft Project, Visio, Power Point, and Excel)
  • Ability to learn and apply new technologies quickly
  • Knowledge of common development frameworks and tools
  • Understands the relationships between the integration technologies, web services, Web Application Server
  • Ability to communicate the system architecture to various audiences using appropriate levels of complexity
  • Ability to gain consensus of solution design and technology across all IT organizations
  • Ability to perform multiple duties concurrently with attention to detail and quality
  • Ability to proactively monitor and communicate for timely escalation of issues
  • Ability to troubleshoot and debug in assigned technology
  • Ability to work independently and with teams without supervision
  • Ability to prioritize and manage work without supervision
  • Ability to facilitate internal and cross team interactions
  • Ability to understand and follow IT department data metrics requirements (such as time recording and project tracking)
  • Ability to facilitate issue resolution
  • Uses project plan and project schedule methodology
  • Clearly defines and utilizes processes in daily work

Behavioral Competencies:

Ensures Accountability

  • Holding self and others accountable to meet commitments

Drive Engagement

  • Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Instill Trust

  • Gaining the confidence and trust of others through honesty, integrity, and authenticity

Drive Results
  • Consistently achieving results, even under tough circumstances

Consumer/Customer Focus

  • Building strong customer relationships and delivering on customer-centric solutions

Critical Thinking

  • Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Being Resilient

  • Rebounding from setbacks and adversity when facing difficult situations

Optimize Work Processes

  • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement


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