Sr. Program Manager, Learning Programs

The CTPS Learning & Performance team delivers comprehensive learning programs targeting onboarding and improvement throughout the employee lifecycle. We achieve this through analysis of learner performance and customer feedback, and initiate improvements through training and coaching to enable Associates and Investigators to achieve the right outcomes.

The Sr. Program Manager, Learning Programs will own programs focused on learner performance, delivering on innovative solutions with measurable impact. The candidate for this position will have experience building strategic roadmaps, have strong experience designing and implementing effective mechanisms, will engage regularly with cross-functional stakeholders, and be adept at diving deep to measure impact.

Basic Qualifications
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

The ideal candidate for this role will be:

• An innovator who is not afraid to dive deep on Learner pain points and experiment with new solutions
• Customer Obsessed in their approach to measure and analyze issues, and develop scalable solutions
• A strong communicator who interacts with stakeholders across levels and geographies to gather input and feedback
• Able to build data insights to analyze and isolate issues, develop solutions, and prioritize opportunities
• Flexible to changing priorities, open to new ideas

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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