Sr. Operations Engineer


Amazon is seeking a Senior Operations Engineering to support the Amazon Logistics North America (AMZL NA) Process Engineering team. This individual will be responsible for designing, managing and executing the next generation of delivery station processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance the intelligence of our last mile business. We are looking for passionate hands-on leaders with experience in industrial and systems engineering in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced and ambiguous environment. A background in last mile operations is preferred. This individual must have strong project management, data analysis and forecasting skills.

  • Design, build, and improve order fulfillment infrastructure throughout the large-scale supply chain network.
  • Provide technical leadership for large-scale industrial engineering projects using MS Excel, AutoCAD, and MS Projects.
  • Work with complex MHE and packaging lines and process design based on Lean Manufacturing.
  • Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow, process design, and site layout.
  • Manage capital projects; create conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment.
  • Monitor and enforce project schedules and quality with vendors or subcontractors.
  • Inspect facilities in accordance with corporate standards and procedures relating to material handling, processing and storage.
  • Provide leadership and coordination between internal departments and vendors for multiple sites.
  • Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
  • Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance and safety practices are followed for new and existing equipment.
  • Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.
  • Facilitate process improvement initiatives among site operations, engineering, and corporate systems groups.

Basic Qualifications

  • Bachelor's degree in Engineering or equivalent industrial background (6-Sigma Black Belts a plus)
  • Minimum three (3) to five (5) years of experience in a similar process development role, ideally in fast-paced industrial, logistics, distribution, last mile or production/manufacturing environment
  • Demonstrated Process Engineering skills and excellent Project Management skills
  • Demonstrated success in hands-on process development and improvement
  • In-depth experience in Logistics, Distribution and Fulfillment processes
  • Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross functional organization
  • High level of written, verbal and interpersonal skills
  • Expertise in Lean Management, Six Sigma and other OE tools
  • Advanced data analysis skills and an expert in using supporting tools e.g. Minitab, JMP, MS Excel, MS Access
  • Knowledge and ability to use standard development tools e.g. AutoCAD, MS Visio

Ability to travel approximately 40% of the time

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit



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