Help Desk Manager

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTek Ltd. is seeking a Help Desk Manager to support an opportunity for the government remotely.
Qualifications
Must have at least 7 years of experience and a bachelor’s degree providing project management oversight and leadership on an effort similar in size/scope to this requirement.
Experience may be substituted for a degree as follows:For a candidate without a degree, 4 additional years of relevant experience can be substituted for a Bachelor's degree.
For a candidate with an Associate's Degree, 2 additional years of relevant experience can be substituted for a Bachelor's degree.
Must have demonstrated project management skills (PMP Preferred)
Must have excellent written and oral communication skills and the ability to interact and be involved with client negotiations and interfacing with senior management
Must have proven knowledge of Change and Configuration Management best practices (knowledge of DHS Change Management Processes preferred)
Must have experience leading and collaborating with technical teams of diverse IT related skill sets
SierTeK is an equal opportunity employer and values diversity. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.