Q/A & Case Management - Quality Assurance Coordinator - Normative Services Academy - Sheridan, WY

Normative Services Academy

We are passionate about what we do and delight in providing excellent programs that make permanent, positive changes in the lives of those we serve. Our programs are designed to equip our clients with the vision, motivation, life skills, education, and self-discipline necessary to lead a successful life.

Quality Assurance and Compliance Director

Job Responsiblities:

  • Identify the steps and outline the process for an outcomes management program at NSI, including outcomes attainment protocol and standards for outcomes management.
  • Analyze outcomes monthly, quarterly and annually, and share results with NSI

Administrative Team and/or Performance Improvement Committee.

  • Identify factors that affect outcomes, and consult with Administrative Team to develop short and long-term outcomes goals with an attainment plan.
  • Analyze data, establish targets, and implement plan to achieve outcomes success.
  • Compare and contrast outcomes management and outcomes research.
  • Identify data and issues regarding state licensing, The Joint Commission, Corrective Action Plans and contract compliance.
  • Communicate with the Executive Director regarding all licensing, accreditation and contract concerns.
  • Maintain professional relationships with associated agencies as indicated.
  • Ensure that all requirements with regard to student and staff files are in place accurately and timely.
  • Ensure that individual treatment plans and Behavioral Support Plans (for all students) have been written and implemented.
  • Remain informed about best practice concerning regarding licensing and accreditation.
  • Serve as a professional consultant to campus treatment teams (as requested).
  • Assist in all mandated and additional training.
  • All other duties as assigned.

Education and Experience:

  • Bachelors Degree
  • At least one year working with children under 21 preferred
  • Must be 21 or older per State regulation
  • Pass drug screening and background checks

Sequel Youth & Family Services is an Equal Opportunity and Veteran Friendly employer.


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