Assistant Food Service Manager

Schedule: Monday through Friday between 12:00 PM to 8:30 PM with weekend availability.

Summary/Objective

The Assistant Project Manager (APM) is responsible for supporting the Project Manager (PM) with the day-to-day operations necessary to perform full food services at a secure military facility, including employee selection, development, and performance management. Responsibilities include ensuring Quality Control Inspections (Daily, Monthly, and Quarterly), personnel, and payroll-related administrative duties are completed accurately, on time, and following company policies and procedures. In addition, the APM will assist in the inventory and ordering of food and supplies. The APM assumes the role and responsibilities of the Project Manager in their absence.

Reports directly to the Project Manager and is responsible for implementing and managing Native Resource Development Company, Inc.’s (NRDCI) Quality Control Program, including the coordination, performance, and execution of contract service inspections for the project. The APM assures that the quality of the work meets or exceeds the project’s contractual requirements and maintains the standard of excellence established by NRDCI. A high level of internal and external customer service is required. The APM actively investigates and resolves customer issues and complaints relating to food quality and contract compliance. Relies on extensive experience and judgment to plan and accomplish the goal of high-quality food service delivery to all U.S. Space Force personnel.

Roles and Responsibilities: This may include but is not limited to:

• Assists the Project Manager in overseeing personnel, supervision, and any items and services necessary to perform full food services at the Satellite Dish Dining Facility.
• Provides oversight of food preparation listed on the daily Food Service Production Log and ensures optimum freshness, flavor, color, texture, and nutritional value.
• Provides oversight of Food Service Accountant (FSA) duties and responsibilities.
• Knowledge of Food Service Accountant duties and food service programs and systems to backup as needed.
• Assists in maintaining the DFAC revolving cash fund and associated records.
• Enforces sanitary practices for food handling, general cleanliness, kitchen service, dining area maintenance, and dining areas.
• Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Supervises portion control and quantity of preparation to minimize waste.
• Responds, Investigates, and resolves customer complaints concerning food quality and service.
• Facilitates daily communication with Space Force military personnel on schedules, plans, or project personnel that may affect meal planning and meal-required quantities.
• Assists other personnel, as needed, to support them in completing their work activities.
• Must document reasons if completing work that employee union employees would typically perform.
• Administers the Company’s Quality Control Plan. The plan encompasses the tasks of inspections, deficiency prevention, and record maintenance.
• Assists in managing employee schedules by adjusting and ensuring coverage for absences.
• Must know Project Manager’s daily duties to provide coverage as needed, including but not limited to work scheduling, record keeping, financial forecasting, report development, personnel management, and complaint resolution.
• Assists the Project Manager in the hiring process: application review, interviews, completion of new hire documents, and new hire orientation training.
• Assists in the employee disciplinary process, complaints and grievances process, and conflict resolution process as needed.
• Must be knowledgeable and in compliance with all Company policies, Performance Work Statements (PWS), Collective Bargaining Agreements (CBA), and governmental and military regulations.
• Maintains regular communication with corporate personnel.
• Assists in coordinating annual training of employees on food safety, security training, fire prevention, Crunch Time system (Point of Sale), ServSafe, and food handler training. Conducts other training on an ongoing basis.
• Enforces a safety plan which ensures a safe working environment to reduce the risk of injury and accidents to workers and guests. Promptly reports all accidents and injuries to Project Manager and human resources.
• Completes company accident/injury reports and required mishap reports.
• Provides safety training immediately after an accident or near-miss.
• Provides a quality control check on housekeeping services. Verifies day-to-day safety, facility security, key control, and facility cleanliness and documents status on the log sheet. Coordinates all maintenance and repair work requests through the Contract Officer’s Representative (COR).
• Maintains an equipment repair log and communicates any facility maintenance issues affecting operations, safety, or security so that they can be corrected promptly. Communicates to COR any lingering matters not resolved in a reasonable timeframe.
• Ensures employees follow employee conduct guidelines and uniform requirements as outlined in the statement of work.

**Native Resource Development is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/AA: M/F/V/D/SO**

Salary: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Education: High school or equivalent

Experience:

• Supervising experience: 3 years (Preferred)

License/Certification:

• ServSafe Manager Certification (Preferred)

Work Location: In person