Medical Receptionist

HealthCare Partners Temporary Staffing Unit is seeking a Medical Receptionist in our South Bay locations. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Essential Functions:

• Greets patients and directs them to appropriate departments
• Answers multiple phone lines; directs calls and takes messages as needed
• Verifies patient information and insurance eligibility; collects payments
• Directs patients to complete forms and processes patient-related paperwork
• Informs provider’s assistant of no shows and cancellations
• Makes follow-up appointments for patients and calls patients to confirm appointments
• Contacts “bumped” patients and reschedules appointments as appropriate
• Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned Education:
• Minimum: 1 or 2 years of post-high school education or a degree from a two-year college.
• Minimum: Experience working with the public
• Preferred: Over 1 year of experience and up to and including 3 years of experience
• Experience in medical reception and customer service

EDUCATION:

• High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.
• Medical Assistant certification preferred.

EXPERIENCE:

Minimum: * Up to and including 1 year of experience.

• Experience working with the public.

OPTUM Care