Human Services Caseworker (Bilingual Spanish Speaking)

Closing Date/Time: 01/22/2024

Salary:   Anticipated Salary: $4,824 - $7,059 per month ($57,888 - $84,708 per year) + Bilingual Pay

Job Requisition ID:  33781

Number of Vacancies:   2

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented caseworker to receive and assist customers seeking public assistance services available through Department of Human Services (DHS) programs in the Champaign Office. This position manages a public assistance caseload by performing professional casework duties in all categories of assistance; serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives; and meets with clients to discuss goals and activity requirements.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

Receives and assists customers to provide public assistance services available through Department of Human Services (DHS) programs to all eligible customers timely and accurately.
Manages a public assistance caseload by performing professional casework duties in all categories of assistance.
Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives.
Meets with clients to discuss goals and activity requirements.
Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications

Requires a bachelor’s degree in psychology, sociology/anthropology, social welfare, or a closely related field.
Requires one (1) year of professional casework or crisis intervention experience in a social service agency OR Successful completion of an agency-sponsored training program.
Requires ability to speak, read and write Spanish at a colloquial skill level.
Work Hours:  Mon-Fri, 8:30am - 5:00pm
Work Location: 206 W. Anthony Drive, Champaign, IL 61822
Division of Family & Community Services

Region 3

Case Management

Champaign Office, Champaign County

Agency Contact: DHS.HiringUnit@Illinois.gov

Job Family:  Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com