Contract Implementation Consultant

Job Description Summary

We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfill their potential through talent acquisition and management. Today, nearly 4,000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 90 countries. Delivering a distinctive blend of outsourcing and, through our Talent Collective team, consulting services, our unrivaled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success.

The role of the Contract Implementation Consultant (Project and Process) is that of a core contributor and is involved in all aspects of the projects, from kick off through stabilization, while ensuring a smooth transition to the account delivery team. The Consultant will be involved with the launch of an implementation working with a new client.

This is a Contract position.

• Responsible for delivering core elements of the project, including but not limited to due diligence to process design, training plan and content design and delivery, leading service/solution review workshops, ensuring risk identification and resolution.
• Serve as the expert in the scope of services agreed with the client, understands the parameters of the service delivery and challenges scope creep where appropriate.
• Primary owner of process design and documentation, ensuring proper connections with other workstream leads such as technology, reporting and change management.
• Creation of Operations Manual
• Creation of Training Content
• A strong understanding of training content development and delivery, technical writing and end to end process design are critical components, as well as understanding a variety of ATS, HRIS and related Talent Acquisitions technologies.
• Leading the training plan creation and developing training content, which requires a high degree of technical writing skills.
• Strong written and verbal communication skills and be at ease with interacting at all levels of stakeholders; ability to deliver results (including influencing others to deliver); and the ability to adjust to changing priorities.
• Strong technical skills (i.e. Microsoft Office suite- Work, Excel, Power Point, and Visio), along with a solid consultant approach to influencing others and establishing oneself as the subject matter expert.

Position Requirements

• Previous experience of analyzing and interpreting large volumes of data
• Experience in RPO or recruitment preferred
• Has experience of observing a process and documenting it
• Demonstrated analytical skills with a focus on data analysis, interpretation and problem solving skills
• Ability to partner with workstream lead, especially technical and automation experts
• Demonstrated ability to create process documentation (i.e. guides, manuals, training materials) independently. Process documentation must be clear and concise rather the story telling narratives
• Good MS Office packages experience, especially word, excel and PowerPoint and Visio
• Understands full recruitment lifecycle

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Alexander Mann Solutions