Customer Service Representative

We are seeking for a Customer Service Representative to join our dynamic team in the E-Learning industry. As a full-time employee, you will be working on site, providing exceptional customer service to our clients. This role offers a valuable opportunity to gain hands-on experience and develop your skills in a supportive environment. If you are passionate about customer satisfaction and eager to kickstart your career in the E-Learning sector, we would love to have you on board!

Responsibilities:

Respond to customer inquiries and provide timely and accurate solutions

Handle customer complaints and ensure resolution in a professional manner

Maintain customer records and update information as needed

Collaborate with internal teams to address customer needs and improve service quality

Assist in identifying opportunities for process improvement and customer satisfaction

Requirements:

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Strong problem-solving abilities and attention to detail

Customer-oriented mindset with a positive attitude

Proficiency in using customer service software and tools

Benefits

100% company-paid healthcare premiums for comprehensive medical coverage

Dental and vision benefits to care for your overall health

Wellness programs focused on supporting your mental, physical, and financial health

Pet care savings program because we know your furry friends are family too!

Annual salary $40000 - $60000

Apply to your join our Team.