Technical Writer and Analytical Support

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking five (5) Technical Writer and Analytical Support to support an opportunity at Hill AFB, UT.

PLEASE APPLY DIRECTLY ON OUR WEBSITE: www.siertek.com/careers

POSITION OVERVIEW SECTION

The employe shall provide Non-Conformance management and support through the Maintenance, Repair, and Overhaul (MRO) and applicable engineering systems. The contractor shall have the skillset to receive, gather, analyze, and draft detailed plans and procedures to improve efficiency within the squadron.

All work will be done in-accordance with the explicitly published Air Force Instructional, Joint Technical Data, Tactics, Techniques, and Procedures (TTP) Document(s), Regulation, and Guidance.
Essential Job Functions

Respond to all requests for technical and analytical support received through the MRO system

Monitor the MRO system for incoming support requests
Develop a strong understanding of MRO system's data structure, available reports, and data query capabilities
Acknowledge receipt of requests within four (4) business hours and communicate with requestor to clarify needs and expectations
Provide initial assessment and guidance
Conduct comprehensive research and analysis as needed to fully and appropriately address the request. If engineering support is not required, the employee shall close the request in MRO within one (1) business day with the identified solution.
Utilizing the available sources gather information for the assigned task and initiate the engineering assistance process
Follow engineering guidance to gather data and measurements
Ensure the accuracy and completeness of all data utilized in the reports
Update the applicable engineering database with the draft engineering request submission within the appropriate time frame after initial MRO notification as identified in the chart below. Once the engineering request is submitted, the contractor shall close the request in MRO with the engineering request identification number.

Qualifications
Minimum Position Requirements

Minimum three (3) years of experience in technical writing
Intermediate level Microsoft Office Suite skills (3-5 years experience) to perform all functional duties independently
Must possess or be eligible for a security clearance appropriate for handling classified information
SierTeK is an equal opportunity employer and values diversity. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://siertek.applicantpool.com/jobs/1211793-338686.html